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Terms & Conditions

These terms apply to your use of the Ash & Sage Wellness House website and to bookings, memberships, gift cards and purchases made with Ash & Sage Wellness House Inc. By using our website or services, you agree to these terms.

About us

Ash & Sage Wellness House Inc.
34 Front Street, Trenton, Ontario
[TO FILL: Concierge email address]

Bookings

Bookings are made through our Square booking system. A booking is confirmed once you receive a confirmation from us. Our cancellation and no-show terms are set out in our House Policies & Standards, which form part of these terms.

Prices and payment

Prices are shown in Canadian dollars and include or exclude taxes as stated at checkout. We may change our prices at any time, but changes won’t affect bookings already confirmed. Payments are processed securely through Square.

Memberships

Memberships are billed automatically each billing period until cancelled. Membership terms, including session use and cancellation, are set out in our House Policies & Standards.

Gift cards

Ash & Sage gift cards are available digitally through Square and as physical cards. Gift cards cannot be exchanged for cash.

[TO FILL: Can lost or stolen gift cards be replaced?]

Retail purchases

[TO FILL: Return and exchange terms for retail products.]

Our professionals

Ash & Sage is home to a collective of wellness and beauty professionals.

[LEGAL REVIEW: Wording on the relationship between Ash & Sage and the professionals in the collective.]

Health and suitability

Our experiences support general wellness and are not a substitute for medical advice, diagnosis or treatment. You’re responsible for making sure an experience is suitable for you, and for telling us about any health condition that may affect your session. Please consult your healthcare provider if you are unsure.

Limitation of liability

[LEGAL REVIEW: Limitation of liability wording, together with any waiver language.]

Website use

The content on this website, including text, images and branding, belongs to Ash & Sage Wellness House Inc. and may not be copied or used without our permission. We aim to keep the information on this site accurate and up to date, but details such as services, schedules and prices may change.

Governing law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there.

Changes to these terms

We may update these terms from time to time. The current version always appears on this page.